Seamlessly connect with your customers from anywhere, anytime. Access on your preferred device – desktop, tablet, or smartphone – ensuring convenience and flexibility on the go. Our system rigorously checks prescription specifications for errors and completeness during input. In the event of a forgotten P.D., it will prompt you to provide it and understands that multifocals and progressives necessitate an additional power. This meticulous approach ensures the laboratory can efficiently and precisely craft your prescription without any interruptions. Say goodbye to receiving flawed orders that necessitate customer service intervention to rectify data errors.

Thanks to its intuitive design and straightforward controls, even for first-time users, the sytem is easy to use and user friendly.

Intelligent Order Creation

Rxoffice simplifies the process of order creation. Furthermore, data entry is intelligent when it comes to mirroring fields "left for right" when applicable. For instance, Addition and PD are usually same for right and left eye and if the style name for the left lens matches that of the right, there's no need to enter it separately.


Real time status/summary

Stay informed about order status with real-time updates and notifications, keeping the ECP in the loop at every stage.

  • Customer can check current status in lab (seeing what you want)
  • Customer can send a “query” electronically to customer service about an order Communication is logged for future use
  • Order can be re-ordered as well from this area to avoid mistakes
  • Tracking information and packing lists for work shipped

Chemistrie Clip on

Use a wizard guided way to build your clip on. The temple size is automatically selected. Just as the position for the holes. The base lens will have the holes on the front automatically as well.


LSM integration

LSM user instructions are available in the LSM UI and are located in the menu selection. We also made a series of instructional videos to help with onboarding new users;

Troubleshooting
https://youtu.be/W5rhKXX05oQ
https://youtu.be/xWSxRIecweM
https://youtu.be/FbCvzG5uNhg
https://youtu.be/Bf2CXxP_Lhg